IMPACTO DE LA INTEGRACIÓN DEL GOBIERNO DE TI EN LA ADOPCIÓN DE LA INTELIGENCIA ARTIFICIAL
DOI:
https://doi.org/10.23881/idupbo.023.2-9ePalabras clave:
Gobierno de Tecnologías de Información, Gobierno de TI, Inteligencia Artificial, IA, Aprendizaje AutomáticoResumen
Estamos actualmente presenciando un entorno totalmente cambiante y una adopción de tecnologías de inteligencia artificial. En este contexto, se precisa saber cómo está impactando el gobierno de TI en la adopción de la inteligencia artificial, saber con exactitud si los marcos regulatorios se vienen adaptando a los cambios, si ya existen marcos específicos o qué enfoques existen para inteligencia artificial, así como los aspectos éticos que se están tomando en cuenta y también a qué desafíos éticos se enfrentan las organizaciones o gobiernos al adoptar una inteligencia artificial. Obteniendo resultados que esta integración facilita la toma de decisiones estratégicas al alinear las operaciones de TI con los objetivos empresariales y las regulaciones vigentes. En cuanto a marcos se incluyen COBIT, ISO 38500, CMMI, ITIL, TOGAF, PMBOK, PRINCE2 y SCRUM destacándose COBIT como uno de los más utilizados en este aspecto. En cuestiones éticas se obtuvo que la transparencia, la rendición de cuentas y la participación ciudadana se consideran esenciales para un enfoque ético y equitativo en la IA y teniendo como principales desafíos éticos al sesgo algorítmico, la alineación de los valores humanos y los desafíos de control humano. Además, se menciona que es importante la capacitación e inclusión de los empleados en cuanto a los diferentes miedos y prejuicios que suelen tener en cuanto a la adopción. Concluyendo finalmente que la adopción de la IA es un proceso multidimensional que involucra cuestiones éticas, legales, técnicas y sociales. La adopción responsable de la IA requiere una consideración exhaustiva de todas estas facetas para garantizar su éxito en diversas aplicaciones.Descargas
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